Friendly and quick.
Will was excellent to work with! He was so friendly and helpful and really helped us find something that was perfect for us!!! 10 out of 10!
I was traveling through Amarillo and and lost my AC on Friday night. With no appointment, I went in Saturday morning and not only did they have the part, they also fixed the compressor all before 2pm and got me back on the road. I cannot thank the service department enough for getting the AC fixed and getting me on my way. Much appreciated.
Service was fast in and out 20 to 25 minutes
Traveling through the area pulling my 5th Wheel and realized that I needed a oil change. Called and was able to get in same day and got a oil change rapidly.
Great in and out 25 minutes
They always take good care of me.
Always impressed with the service department, keep up the great work guys..
Treated great and made the deal with ease not like I am used to at dealerships in the DFW market when I lived there.
Great customer service and mechanical service! Shuttle driver was courteous as well.
Very great service
All good - completely satisfied.
Very quick and professional service
My name is Quint along with my wife Rashea Brown, No relationship to the owners of this business.We have been doing business with with Brown for many years and this is my first recommendation of any kind. What brings this up is yesterday 2/6/2021 we stopped in to look at a vehicle that my wife has been looking at online and researching for the last 3 weeks, our normal salesman Donavan got a job promotion the company and is now inside at the Honda building in finance. A young man Jonathan Baker drives up on the golf cart and asked if ...
Great customer service. Got my car in and out right away.
Great overall ex
Friendly and Good service
Service was excellent and staff was helpful and courteous! Always feel better after my car has been serviced.
Terry Watson is the absolute best! I enjoyed working with him, and I will do so in the future!! He helped me with the purchase of my brand new 2021 GMC Yukon!
John helped me deal with insurance issues and relieved a lot of stress and got me into an amazing car! Thank you so much!
Rick was awesome!
Wade Taylor did an amazing job on getting my car repaired to make it look and drive brand new. There body shop is top notch and i wouldn't take my cars anywhere else to get fixed or serviced.
Stacey was great she got me in and out for my service . She was very sweet and offered me a drink and a place to set while I waited!
Great as always!
Terry and Eli worked with my daughter and me. They were friendly and helpful. They told us what they had and what they were asking for it, and it remained consistent-no games. Very good experience.
Purchase with confidence!
Terry and Chris were great, they were very helpful and patient with me
We Bought a 2016 F250 Lariat, Brad in sales helped us out and got us our awesome truck.
I have purchased my last 5 vehicles at Brown's and I have always received excellent service and respect from Brown's. The service department offers friendly and efficient service.
Service ok someone talks to you as soon as they get a chance or notice you sitting in vehicle. Bad location of offices hard to see when people arrive. They have other customer service issues they should fix according to my opinion . They should offer a discount when you take your vehicle for repairs to GMC only.
Great people selling great vehicles!!!
Great place to do business and a great stuff. I recommend Chris Redden as a salesman you would love to work with.
Chris Redden at Brown’s is a hard working and respectable car salesman. I had some issues finding a car I like and I find it at Brown’s Buick GMC, but I had to go out of town. They worked with me and find away to get the car on a Sunday. Thanks for everything. P.S. I’m not related to them LOL.
Stacy is very helpful & knowledgable & the service was performed timely.
Great experience everyone was so friendly and went above and beyond Preston was an excellent salesman I will definitely recommend him to everyone
Really had a wonderful experience buying my new car! These guys are great. They got us settled in the car in no time! Thanks John and Michael for being awesome!!!
We were traveling from Mn to Az when we had a check engine light come on. Frank & Todd in the service dept were so VERY helpful. We were able to get our truck in the next morning & by 1:30pm, we were back on the road-light free. They identified the problem, found the part elsewhere when they did not have one & fixed our problem. I would definitely recommend this dealer. Wish they had a location in Minnesota! Thanks again Frank & Todd.
Its best yee
Charlie went above and beyond finding the perfect vehicle for us! Easiest car buying experience we’ve dealt with! Very professional! Thanks!
Terry gave us the most enjoyable car buying experience we have ever had! Kind, considerate, quick and we got exactly what we wanted! totally reccomend.
Hands down THE BEST dealership AND service center around!! And I mean that from experience!! We have had plenty of bad ones to campare to! Brown has always treated us with AMAZING customer service and that is why we keep going back and will continue to go back!!! Sabrina has helped us for many wonderful years and now Dante has helped us with our last two purchases and we plan on using him for our future purchases. We couldn’t be more happy!! Thank you Brown for all you do!!
Had an appointment for an oil change and they took me in on time..very fast and efficient..also very nice and kind..also appreciate the complimentary coffee while i waited..thank you to all who work there for all your hard work really appreciate you all..GREAT JOB!!!
Thank you terry Watson for helping us get into our Gmc Arcadia 2012 its beautiful
I received friendly, professional, and wonderful customer service at this dealership!! Thank you Tom for making our dream a reality! We love our new Denali! ❤️ Gallup, New Mexico Customers
Terry Watson is a GREAT SALES REP I’ll recommend him to anymore who goes to this lot... he will help you and get you in the car you want with no problem.
Just purchased a 2017 Toyota Highlander today from Terry Watson!! It was a truly wonderful experience!! Everyone was very helpful and they worked with us!! We are repeat customers of Brown Automotive and we highly recommend them!!
Working with John Thurlow on buying my first car was easy and pleasant. He made the process stress free I absolutely love my new GMC Terrain. The Brown group did an amazing job!
Lovely and smart salesperson, Lisa Turner. All of my questions were answered, the office simple and freshly styled, coffee bar complete (fresh coffee), bottled water - loved that. The showroom was clean. The staff were well informed, patient and courteous. The process was easy and nearly painless (parting with even a little money pinched a little!).
Great service and people.
The sales and financing staff are very helpful in getting the vehicle that was most suitable for me and my needs.
Not bad. Treated very well. My sales man never pressured us.finance manager was awesome
Great customer service
Thank you Terry Watson for helping us purchase are new vehicle & making are car buying experience easy! I highly recommend to go talk to Terry Watson for your next vehicle purchase!
John Thurlow and the staff at Browns are a class act when it comes to teamwork. Hands down, the best service I've experienced buying a vehicle. Everyone on the team was willing to lend a hand and make the process extremely smooth, which, unfortunately is tough to find at a dealership. If anyone is in the market for a vehicle, give John a chance and you will not be disappointed.
Everyone was great
Took a long time to diagnose the problem but once they figured it out fixed it quickly.
John Thurlow sold my Son a car, John did everything to see that he got a car he wanted. He is a genuine person who cares and goes above and beyond for his customers. He made car buying a pleasant experience.
Terry was great. Ran into a little speed bump however he helped us out. Will be returning for future purchases!!
Amazing. Wasn’t happy when I first got there and the car I had my eye on was gone but ended up finding one better. Highly recommend
Perfect place to shop...low pressure, great people and clean, helpful dealership!
go see john Thurlow and let him sell you a car
John Thurlow goes above & beyond as a salesman. Great customer service
Great.. got my truck their
Chris Redden went above and beyond to make sure we were happy with our purchase. Highly recommend!
John was very patient because I came back to the lot 2 and 3 times looking, test driving, and asking questions. He didn’t bother me with tons of phone calls either! Thank you John...I love Honda’s!
Thanks Terry for all your help! This was the best and easiest car buy experience for us by far! I would recommend you to all our friends and family!
Our Salesperson, Cory, was outstanding! He was kind and personal and very professional as well. I highly recommend Cory and Brown Buick for your car-shopping experience! They're very trustworthy.
Johan Guerrero will get you what you want at Brown Automotive Group Buick GMC in Amarillo go see him. Thank you Johan Guerrero.
We just purchased a new 2018 Chevrolet Malibu from Johan! By far the most friendliest staff who made things smooth and easy! Would recommend!
Terry and Donovan were grate. we had a grate experience and would definitely recommend people in the future!!! Thank ya'll again !!!
the staff is very helpful & courteous,
Had a good experience.
5 stars to Terry and David - they made my vehicle experience stress free and fun! Came home with. 4 runner just in time for the Colorado snow!
My wife and I walked into the lot and Donavan was such great help. He worked a lot on magic to get us into a vehicle. Highly recommend this dealership, everyone is extremely polite and helpful.
Terry is an awesome and patient sales man! Great job Terry! And thank you so much we got what we wanted 2007supercharged Cadillac!! Cheers to all at Brown GMC Ford!
I want to praise Jim McAllister, J. Malone, Jr. and Bob, 2nd shift mgr. for their outstanding help in resolving my recent problem. Excellent Job!!!
Leslee was the best sales person anyone could ask for. She was very informative, patient, spent as much time as necessary to anwer all my questions, and made sure I thoroughly understood the way the car operates and the pricing, and with no hard sell. I give her my highest recommendation!!!
Knowledgeable,responsive and patient salesman. Addressed all of our questions fully and used reasoned arguments to encourage purchase rather than high pressure sales techniques. Was pleasant and at ease in all of our dealings. Dealership was willing to price compete with other dealerships to secure our business. Good Job!